Privacy Policy


BabyG Technology Private Limited (“BabyG App”) values your privacy. This Privacy Policy applies to the BabyG Website and BabyG Mobile Application (the “Service”), and BabyG content, such as text, graphics, videos, images, information, and other material (“Content”). It describes how we use, secure, collect and share information of our users as well as individuals.


By mere use of BabyG App or Website, you expressly consent to the Company’s use and disclosure of your Personal Information (as defined below), and third-party information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Website or App.

1. What Information We Collect

We only collect the information you provide with registration and usage of the Application or website. You create an account with BabyG either through an email or a phone number and password or you can use login with OTP to verify your phone number, or you can connect or sign in to our Service using a third-party service, we will use that third-party service to authenticate you. We may also use, collect or access other information that you have agreed may be provided by that third party, such as your username, name, e-mail address, date of birth, and gender. We collect this information so that it can be used for the purposes explained in this Privacy Policy. To personalize the program for your baby, we ask for information including your name, relationship, child name, gender, and date of birth and if the child is premature, we need the expected date of birth to make adjustments to the program. We also allow you to upload a photo of your child.


You are also required to provide your billing address as well as credit/debit card/net banking or other payment details which may be aligned with third party payment services. The Company will use this Information only for processing orders, billing and delivery purposes. For your convenience, the Company or a Company authorised payment gateway saves the billing information and remembers certain details of the payment choices made by you in the event you would like to carry out any other transaction and/or place an order on the Website again.


When you use the Service, we may also collect and store information about the mobile or other devices you use to access our Service and about how you use them. We may also collect and store information such as IP address, operating system, unique device identifier, mobile network information including the date and time of your usage, the content and pages you view.


We may also collect and store certain information in server logs, including in third-party logs. This may include: (i) details of how you used our Service or Content, (ii) technical information, (iii) device event information such as crashes, system activity, hardware settings, Application launch, the date and time of your request, features used and referral URL, etc.


We may also collect Non-Personal Information or Usage Information based on your browsing activity and in relation to your use or access to the Website like your browser type, your Internet Protocol (IP) address, your operating system, your prior search results etc., which may or may not be publicly accessible.


Information collected by us from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.


You may use the Website without providing us any Information about yourself. However, you may not be able to access certain services of the Websites in case you choose to do so.


2. How Do We Use The Information

We use the information we collect to operate and provide you with the BabyG Application Service and Content. This includes, but is not limited to:

Authenticating your account access and processing payments;

  • Personalizing your BabyG Application experience and customizing content for your child’s program
  • Allowing you to monitor your child’s progress in BabyG App
  • Customizing and delivering information that may be of interest to you
  • Providing customer service and confirmations about your account
  • Protecting our intellectual property or other rights; and
  • Managing and improving our business, Service, and Content.
  • Fulfil your requests for the products and services offered i.e., to process and deliver your orders placed on the Website or app (including to manage payments, fees and charges and collect and recovery money owed to the Company)
  • Respond to your inquiries about its offerings and the transactions carried out on the Website
  • Provide you with information about products and services available on the Website and offer you other products and services that the Company believes may be of interest to you.
  • Improve the services and content on the website/app and your experience of navigating through the website/app and carrying out transactions on the Website/app

You can opt-out of receiving most notifications and emails by selecting the “unsubscribe” link on our emails or from the phone settings, but we reserve the right to email you (i) to confirm transactions, (ii) to address account issues, such as when you make a purchase, or you request a reset password or (iii) as required by law.

We also reserve the right to use or share non-personal information (e.g., un-identified or aggregate data) for any purpose.

The website may contain links and interactive functionality interacting with the websites of third parties. The Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites. Before enabling any sharing functions to communicate with any such websites or otherwise visiting any such websites, the Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party websites.


3. Sharing of Information With Third Parties

We do not sell, share or trade your information with any unrelated third parties without your consent. Your information will not be visible to other users of the Service.


We may share your personal information in various ways, including, without limitation:


Service providers and agents. We may share your information with certain third parties selected by us to help support our operations. These include, for example, services that help us process payments, analyze Application events, send SMS, notifications, or emails, and track customer service or chat requests. In addition, we may share limited personal information to third parties that help us market or advertise BabyG Application.


Corporate affiliates. We may share your information with our corporate affiliates, such as entities under common ownership or control.


Compliance with law and law enforcement requests, and protection of our rights. We may disclose your information when we have a good faith belief it is reasonably necessary to (i) meet any applicable law, regulation, legal process, court order, governmental request or other legal mechanisms, (ii) enforce applicable Terms of Service, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) protect against harm to the rights, property, safety of BabyG App, our users, or the public.


Consent. We may disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account.


4. Use of cookies

We and our partners use various technologies to collect and store information when you use our Service or Content, and this may include sending one or more cookies or anonymous identifiers to your device. Cookies are small text files placed on the browser of your computer or mobile device when you visit a website or use an application. The Company may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your login id, your cart details, Information and to deliver relevant content based on your preferences, usage patterns and location.


We, our business partners and advertisers may use cookies (or clear gifs, web beacons or similar devices, including devices that function in the mobile environment) to collect information from users for purposes such as tracking Service visits and to measure visitor patterns.


This information is not personally identifiable and is used only to improve the Service or Content and enhance your experience. Cookies are not used to retrieve information from your computer or device or to retrieve other information from your computer or device for purposes that are unrelated to the Service or your interaction with the Service. We reserve the right to disclose or utilize any of this information in aggregate form, for any purpose, in our sole judgment. Third-party advertisers that serve ads on the Service may also use their own cookies.


 You may stop or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences. Note that this may cause some features of the Service to work incorrectly. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt-out of certain mobile tracking activities via their device settings.


5. Accessing, Reviewing, and Deleting Your Information

You may access or delete the information we have collected about you by contacting us at the contact information listed at the bottom of this Privacy Policy.

 To Delete your BabyG app account, you can simply head to BabyG app hamburger menu on top left on home page of the app and select delete account option. If you face any issues, you can either contact chat support from the app or write to our team at

While we will make reasonable efforts to accommodate your requests, if allowed by applicable laws, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats.


6. Keeping Your Personal Information Secure

We have implemented and maintain commercially reasonable security practices to protect against the unauthorized access, use, modification, destruction, or disclosure of your personal information. However, no method of transmission or storage is completely secure, and we therefore cannot guarantee absolute security.


7. Consent to Processing and Transfer of Information

You fully understand and unambiguously consent to the transfer of your personal information to, and the collection and processing of such personal information in our servers which may be outside your nation.


8. Changes to Privacy Policy

This Privacy Policy may be updated by BabyG Application from time to time. If BabyG Application makes material changes, we will provide notice to you either by email or (i) by posting the updated Privacy Policy on our Website at least 15 days in advance of the effective date and (ii) posting a notification on our Applications that the Privacy Policy has been updated. Please note that unless otherwise provided by applicable law, your continued use of our Service or Content means that you agree with, and consent to be bound by, the updated Privacy Policy


9. Limitation of Liability

  • The Company shall not be liable to you for any loss of profit, production, anticipated savings, goodwill or business opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive, exemplary or consequential losses arising out of performance or non-performance of its obligations under this Policy.
  • The Company is not responsible for any actions or inactions of any third parties that receive your Information.
  • Notwithstanding anything contained in this Policy or elsewhere, the Company shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. The term “Force Majeure Event” shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, pandemic or national/state lockdown due to any reason and any other similar events not within the control of the Company and which the Company is not able to overcome.

10. Contact Information

We welcome inquiries or comments about our Privacy Policy at